Cut Chargebacks. Maintain Revenue
A disciplined prevention stack, combined with responsive customer care, stops most chargebacks at the source, protecting approval rates, margins, and processor relationships.
Lower Fees,
Higher Win Rates
Consider chargebacks as a fundamental KPI, equally important as revenue and conversion rates. Utilize precise documentation, provide prompt responses, and maintain ongoing surveillance to achieve and sustain low chargeback ratios and ensure stable processing.
Service-first Resolution
Make support obvious and reachable (live chat, rapid email). Solve issues (refund when sensible) before the cardholder calls their bank.
Transparent Checkout & Billing
Show full pricing up front, accurate product descriptions, recognizable billing descriptors, and clear renewal notices for subscriptions.
Effective Chargeback Resolution
Act Fast
Monitor alerts daily and respond inside the window (often 10–30 days). Early, complete submissions lift win rates.
Decode the Claim
Use the reason code to shape your strategy, different cases require different proofs.
Evidence Pack
Invoice + delivery proof, AVS/CVV results, device data, refund logs, wrapped in a concise, factual rebuttal letter.
Submit by the Book
Follow each acquirer/network’s format and portal rules exactly (IDs, file types, templates) to avoid auto-rejects.
Choose Your Battles
Accept valid cases; contest strong “friendly fraud” or misunderstanding disputes. Aim for a high win rate, not maximum volume.
Choose Your Battles
Accept valid cases; contest strong “friendly fraud” or misunderstanding disputes. Aim for a high win rate, not maximum volume.
Choosing the Right Payments Partner
Representment Help
A partner that works on remediation plans when ratios rise, rather than defaulting to termination.
Transparent Economics
Clear fee tables (including dispute fees), reserves policy, and termination terms, no surprises.
Real-time Visibility
Instant dispute alerts + a live dashboard so you can act within deadlines and avoid auto-losses.
Prevention Stack
Network alerts, dynamic 3D Secure, and pre-chargeback workflows that resolve issues before they hit your ratio.
Choosing the Right Payments Partner
Representment Help
A partner that works on remediation plans when ratios rise, rather than defaulting to termination.
Transparent Economics
Clear fee tables (including dispute fees), reserves policy, and termination terms, no surprises.
Real-time Visibility
Instant dispute alerts + a live dashboard so you can act within deadlines and avoid auto-losses.
Prevention Stack
Network alerts, dynamic 3D Secure, and pre-chargeback workflows that resolve issues before they hit your ratio.
Secure Crypto Payment Orchestration & Processor with PayFirmly
The future of adult payment processing is intelligent, compliant, and built around you.
Join leading adult brands using PayFirmly to boost approvals, cut fees, and simplify multi-processor management — all from one secure dashboard.
